Viking Hotel Waterford celebrates 4 Star Classification

We are proud to announce that The Viking Hotel Waterford has officially been awarded 4 star classification by Fáilte Ireland. This distinction recognises the hotel’s continued development, its investment in quality enhancements and its ongoing commitment to providing an exceptional guest experience.

A Strategic Investment in Quality

The Viking Hotel has recently completed a significant transformation programme. This included the redesign of guest bedrooms, upgrades to public spaces and improvements to conference and dining facilities. Supported by the investment and vision of the Kelly family, the hotel now reflects a high standard of comfort and contemporary style.

These improvements represent the hotel’s strategic commitment to enhanced accommodation and guest services. They ensure that the standard of experience aligns with the expectations of both corporate and leisure travellers choosing Waterford as their destination.

Service Excellence at the Core

While the renovations have modernised the hotel’s appearance and facilities, The Viking Hotel credits its people for its success. The team’s dedication, professionalism and genuine welcome play a central role in the hotel’s identity and in securing its new 4 star status.

The hotel is also recognised as a Great Place to Work. This emphasis on culture, staff development and employee experience continues to strengthen the service delivered to guests.

What Guests Can Expect

4 star classification reflects high calibre accommodation combined with consistent levels of service and guest care. Visitors staying at The Viking Hotel can expect:

  • Modern, redesigned guest rooms

  • Refreshed and welcoming public areas

  • Comfortable, well equipped conference and meeting facilities

  • Professional and attentive service from a dedicated team

These standards allow the hotel to confidently meet the needs of business travellers, leisure guests, families and groups.

Pictured in the first photo (L-R) are:

·         Karen Dollery (General Manager),

·         Noeleen and Noel Kelly (Owners),

·         Paul Dempsey (Chief Operating Officer Ireland, PREM Hospitality)

A Milestone for The Viking Hotel

Achieving 4 star classification marks an important moment in the hotel’s journey. It reflects the collaboration of its ownership, management and team, and sets a strong foundation for continued growth.

The Viking Hotel looks forward to welcoming guests to experience the property at its new standard and remains committed to delivering service and hospitality that reflect its 4 star status.

Joanna Doyle