Receptionist (Part Time) - This Role Has Been Filled
Tulfarris Hotel & Golf Resort are looking for a new part-time Receptionist who is friendly, helpful and empathetic to the core. If this is you, then this position is a perfect match.
The receptionist has one of the most important and rewarding roles in the hotel as they will be the first and last impression for most of our guests. The receptionist ensures that our guests are enjoying their stay to the highest of standards and they are made feel welcome at every opportunity. It's a varied role which takes into account all the departments within Tulfarris and is the main port of call for customers. You will be covering a total number of 90 guest rooms. This includes greetings, sales, switchboard operations, billing and general queries/complaints. The successful candidate will have at least 1-2 years hotel reception experience and must have excellent communication and presentation skills. Must be a team player with the ability to multi task and have a fine eye for detail. Previous experience with Hotsoft is desirable.
To greet guests in a warm, friendly manner
To check in and out guests efficiently and quickly
Answer switchboard and telephone in a friendly, professional manner, transferring calls to correct extensions and dealing with requests
To take reservations correctly, noting any special requests
To promote and sell the Hotel's facilities at all times
To ensure billing is correctly done to the agreed standards
To deal with any guest complaints, queries and suggestions quickly and efficiently
To handle all departmental floats and safe deposits, maintaining high levels of security
To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling etc
Effective communication with other employees to ensure the day to day business runs smoothly
Why Work With Us?
We offer a variety of roster options which can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
Excellent working environment
Friends and family stayover specials
Brand new canteen facilities providing breakfast, lunch and dinners provided
Employee of the month awards
Summer BBQ and Christmas party
Flexible working hours
We run annual charity events
Excellent Hotel staff rates across Ireland, UK & Continental Europe
Employee Assistance Programme
Free Car Parking
Training & Development opportunities
Career progression opportunities
This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe’s leading hotel management companies. PREM Group provides all of its employees with opportunities to expand and develop their career. We give employees the initiative to contribute their ideas in building a better environment for everyone. #progresswithPREM
Tulfarris Hotel & Golf Resort - #MoreThanJustaHotel
If you would like to apply for this role, please forward your CV to Aine at email@example.com. We look forward to hearing from you!