Whether it's a start up operation in need of a plan, or an existing hotel in need of reviving, our franchise team offer support and assistance every step of the way. Here are just some of the ways a franchise can enhance your business.

Pre-opening support and guidance
Access to full design manual
Assistance with property design and renovations
Access to preferred suppliers
Single point of contact – Franchise Services Manager

Operations
Brand portal for operational support, communication and reporting
Comprehensive operations manual
Customised training programmes
Quality Assurance & Customer Feedback programmes

Sales Support
Dedicated Groups & Tours Department
Representation at Travel Trade Shows and Workshops
Corporate Sales Activity

Marketing Support
Print Campaigns in local, national and specialist press
Hotel directories distributed worldwide
PREM Group directories in all guest bedrooms
Trip Rewards Guest loyalty programme
The Corporate Club booker loyalty programme
Individual property brochure
PR activity

Comprehensive Reservation Delivery
Connection to all major GDS systems
Enhanced listing on third party websites
Design, optimisation and management of dedicated hotel/brand websites with online booking facility
Reservations call centre
Centralised groups and tours booking office, one point of contact for operators