Jim Murphy - PREM Group’s Managing Director
Welcome at » Prem Group UK

Thanks to Brian Fahy of Action Recruitment for this little bit of initiative to help us get through all the doom and gloom that is surrounding the country at the moment  .

“We are proud to announce tomorrow ( July 8th) as NATIONAL CONFIDENCE DAY  the current gloom around our national economic uncertainty has impelled us to ask all our contacts to inspire their colleagues, friends, relatives and business associates to adopt a more confident approach to their jobs and lives in general.

Here are some thoughts that may help you get started, if you have more interventions we would love to hear them.

 

SMILE

  Add your own confidence ideas

  Compliment a colleague, customer , supplier,

  Call your mother, sister, brother, aunt etc

  Whistle, sing, dance (not all at the same time of course)

  Send someone a card.

  Wear your loudest tie

  Pay a bill.

  Make a donation

  Set some challenging Goals

  Play a trick on someone (not a confidence trick)

  Stand tall

  Give someone a hug

  Take a deep breath

  Walk the dog

  Tell a joke

  Take someone (or yourself) to lunch

  Do someone else a favour and ask for their help (people love to help)

 

 

Confidence

 

 

 

 

Kind Regards,

Brian Fahy

Ancora Imparo

Action recruitment”



 

In the current difficult business climate it is great to see Tourism Ireland going aggressively after the UK market .British holidaymakers are continuing to travel and we need to keep a very strong presence in this market .The following is some more detail on the campaign from Tourism Ireland . “The most intensive tourism promotion ever undertaken for the island of Ireland in
Great Britain is under way right now. Over the first half of 2008, Tourism Ireland has invested more than €10.4M / £7M in a wide-ranging marketing programme designed to boost holidays and short breaks through the spring and into the peak season.  A busy “fall” promotional campaign is also currently on the drawing board.
Long holidays, car touring, short breaks and city breaks, activities such as golf, walking, equestrian, angling, as well as business tourism have been actively promoted. Themes
for publicity and promotions have included food, festivals, culture and heritage. Campaigns have also highlighted the specific attractions of Ireland’s Regions and of Northern Ireland, emphasising how easy it is to get here directly by sea and air.
Keeping the island of Ireland top of mind for British holidaymakers is vital, recognising
that it will be a tough market for all of us this year as economic uncertainty depresses consumer confidence and outbound travel and exchange rates affect travel to Eurozone destinations. 
 
Our more tactical approach this year puts the spotlight on an extensive range of good value offers from industry partners across the island and from market-based carriers and operators.

Last Friday ,as the results came in, I was a little disappointed that Ireland rejected the Lisbon Treaty . But over the weekend as I listened to the various opinions I began to wonder whether the NO vote was such a bad thing after all . What has really struck struck me more than anything has been the total lack of planning by the powers of be for the possibility that this treaty would be defeated by the Irish electorate . Surely in a closely fought contest there was always the possibility that the No’s would win and and a plan should have been put in place for that eventuality .

So we now have a situation where an estimated three million Irish voters look likely to have plunged the European Union, a bloc of nearly 500 million people, into chaos by their rejection of the Lisbon Treaty. Is it our fault that we have expressed our democratic right and rejected this treaty . Regardless whether you were for or against this Treaty ,those people charged for bringing this to a public vote should have prepared for either one of the two outcomes . So when we see reports of the European Union being plunged into chaos ,we should not blame the Irish public but those people who did not consider this out come and who failed to have the plan B ready .

Ireland is the only country in Europe to hold a referendum on the treaty. That’s because in order to accept some of the changes in power from Dublin to Brussels, the Irish Constitution must be changed.

Of course, the treaty’s proponents rightly pointed out that few countries in Europe have benefited from the EU’s largesse more than than Ireland. More than three decades of subsidies from the EU, in part, helped transform Ireland from Europe’s sick man into its most prosperous country. Now Irish supporters of the treaty are rightly worried that their influence in Europe will be badly diminished.

So what’s next? Brian Cowen will have to go to next week’s meeting in Brussels embarrassed that his attempts to convince voters of the treaty’s merits have failed. The bigger impact is, of course, on the credibility and future of the EU itself. But going back to the drawing board will prove difficult as the Lisbon treaty was already the product of years of tortuous negotiations.

In the meantime PREM Group ,like a lot of Irish company’s ,will continue to grow our business throughout Europe .We will continue to work closely with our colleagues in the UK,France and Belgium and look forward to opening Hotels in Germany and the Netherlands in the near future . We will continue to do business while we let our politicians deal with the wishes of the people . Maybe next time they won’t take those wishes for granted .

PREM Group have just launched an online customer feedback tool on all our Days Hotel Ireland websites.I believe we are the first hotel chain to post real live guest reviews on our own website (I know other third party websites such as booking.com and tripadvisor.com are doing it, but the individual hotel chains aren’t). The process works as follows: 2-3 days after the guest has stayed, our system will send them an automated e-mail from the hotel, requesting feedback on various aspects of their stay. The feedback is then automatically sent to the General Manager for review. He can also contact the guest if any serious issue has arisen. The reviews are then responded to by the GM and posted live on the hotel website. Research shows that 61% of guests now rate customer reviews as their number one influential factor when booking a hotel.

The reviews will be rolling, and will be continually updated as new comments are added.

The Days Hotel Dublin Airport is the first hotel to go live today . We plan to roll this facility out across our portfolio over the coming months .You can see how the reviews are going in Dublin Airport by logging on to www.dayshotelsireland.com

 

 Premier Apartments Liverpool have won the award for Best Self-Catering Accommodation 2007/2008 at The Annual Mersey Partnership Tourism Awards held last night!Hosted by BBC North West Tonight presenter Ranvir Singh, the event was held at the BT Convention Centre, part of the stunning new Arena development at Kings Dock. More than 500 guests enjoyed a night that rewarded the region’s hotels, visitor attractions, venues, bars and restaurants.After a rigorous process undertaken by independent representatives from the business community including specialists from the hospitality and tourism sectors. All entries across all categories in this year’s awards were assessed and judged  by a panel of 5 senior business figures. This panel compiled a short list of entrants considered eligible to be entered in the 2nd round of Judging. The businesses and organisations represented on the short-list were then visited and assessed by specially trained researchers acting as “Mystery Shoppers who completed written reports detailing their experiences at each finalist.

 

“Premier Apartments Liverpool were noted for their excellent customer feedback, and a focus on repeat and business customers. They also demonstrated a commitment to staff training and a true understanding of their market.”As a result of our fantastic win, we are now in the running for the Regional Tourism Awards being held later this year!   The photo above shows GM Marie Melling and her team collecting the award .

 

High Resolution Press Images:

[+] premierapartmentsliverpool2.JPG

 The first Heart of England International Film festival running from the 9th - 13th June at The Ramada Tamworth Jct 11 has really taken off with over 200 film entrees. The festival is now recognised as the largest independent film festival within the UK beaten off both the Edinburgh and Swansea Independent Film Festivals. The event which includes daily screenings of entrants films will conclude with an awards gala dinner and ceremony on Friday 13th June. With just over four weeks remaining until the Gala Awards the dinner has now sold out to both Sponsors and Nominees. The hotel will welcome guests from as far a field as Russia and Canada for what should be an eventful week. 

 

Liverpool’s Capital of Culture year is now in full swing and the city is buzzing with events been held on a daily basis throughout the city . PREM Groups new Premier Apartments opened towards the end of last year and these 4 star apartments are the ideal base for any one traveling to Liverpool this year .The photo at the top of this BLOG is a sitting room of one of our Premier Apartments in Liverpool . One of the highlights of the year will be SirPaul McCarthys concert in Anfield on the 1st June .The following is a brief list of whats on . You can book your Premier Apartment at www.premierapartments.com .

MAYTate Liverpool’s 20th birthdayOne of the country’s most visited galleries of modern and contemporary art celebrates 20 years at the Albert Dock.The Liverpool SoundWaterfrontOnce-in-a-lifetime concert featuring world-famous artists, playing the music that Liverpool exported to the world.Gustav Klimt: Painting, Design and Modern Life in Vienna 1900Tate Liverpool, Albert DockThe UK’s first comprehensive exhibition of the work of Gustav Klimt.Three SistersThe Everyman, Hope StreetTracey-Ann Oberman and Liverpool writer Diane Samuels adapt Chekhov’s Three Sisters, relocating it from Russia to the Liverpool Jewish community of 1948.Writing on the Wall FestivalCity wideAn annual literature festival that celebrates writing, diversity, tolerance, story telling and humour through controversy, inquiry and debate.Poetry in the CityJUNEBenjamin Britten’s War RequiemLiverpool CathedralMajor collaboration between Royal Liverpool Philharmonic Orchestra and Choir, Liverpool Cathedral and Choir, and Choirs of Liverpool Metropolitan Cathedral and Cologne Cathedral, culminating in performances in Liverpool and Cologne.Opening of The University of Liverpool Victoria Gallery and MuseumAfter a £7.5 million restoration the University of Liverpool’s famous ‘redbrick’ Victoria Buildingwill be transformed into an art gallery and museum, displaying art and artefacts acquired during the University’s 116 year history. Established in 1892, the iconic building inspired the term ‘redbrick university’.New play by Jonathan HarveyThe Playhouse, Williamson SquareAn epic new play by Jonathan Harvey exploring the gay experience through three generations of a Liverpool family.The People’s FestivalLoveliverpool have been commissioned to host The People’s Festival, a weekend celebration of football, fashion and music with a special focus on the role of the voluntary sector. The festival climaxes with a specially commissioned work by composer Michael Nyman which explores European Football Culture, including images of the greatest moments selected by fans across Europe, with music that Nyman wrote as a memorial to Hillsborough as well as a piece called Extra Time for a fashion catwalk show featuring ‘WAGs’.AfricaOyeSefton ParkFree annual festival celebrating the very best of the music of Africa, the Caribbean and the Americas, including collaborations with Liverpool’s African community. www.africaoye.comLiverpool International Tennis TournamentCalderstones ParkDubbed the Wimbledon of the North, the annual Calderstones Park tournament is the largest exhibition event in Europe.SplatterfestUnity TheatreFestival of theatre for children.JULYLiverpool Arabic Arts FestivalBluecoat and other venuesThe UK’s only Arabic arts festival celebrating local and international Arabic culture comes back to Bluecoat Arts Centre with an exhibition of contemporary art from the Middle Eastwith Open Eye Gallery as well as music, dance, literature, theatre and food. The festival will also include the Royal Liverpool Philharmonic Orchestra in two separate collaborative concerts with Lebanese composer and oud (Arabic lute) player Marcel Khalife and Palestinian singer/songwriter Amal Murkus at the Philharmonic Hall.Classical Summer PopsSefton ParkA fresh take on the Royal Liverpool Philharmonic Orchestra’s hugely popular Big Top Summer Pops, relocates to the picturesque setting of Sefton Park, in the shadow of the beautiful Palm House.Summer PopsSince 2001 the Summer Pops has been a key feature of the European summer music calendar, playing host to some of the greatest names in music, including Elton John, Bob Dylan and Paul Simon.The Open Golf ChampionshipRoyal BirkdaleThe world’s top players flock to Merseyside for the second time in three years for the Open Golf Championship.Liverpool Comedy FestivalHUBOtterspool PromenadeThe UK’s biggest free urban culture festival; bringing music, street art and extreme sports to a unique river-side park.Brouhaha International Street FestivalCity wide(July & August) Brings together more than 20 arts, music and dance companies from around the world, climaxing in a carnival parade through the city’s streets.Children and families programmeSix-week festival centred around the cultural quarter of William Brown Street.The Beat Goes OnWorld Museum LiverpoolMulti-sensory exhibition celebrating Liverpool as the capital of pop and rock. The exhibition explores Liverpool’s popular music heritage from 1945 to the present, looking at the impact of Liverpool’s music on Britain and the rest of the World.Maritime Festival - including the return of the Clipper Round the World Yacht Race and the start of the Tall Ships RacesLiverpool will celebrate its nautical roots with a maritime festival, encompassing the homecoming of the Clipper Round the World Yacht Race and the spectacular start of the Tall Ships Races - expected to attract a million spectators to the banks of the River Mersey.Pipilotti Rist - film premiereFACT, Wood StreetWorld premiere of Rist’s first-ever feature film Pepperminta comes up - starring a female super hero for the modern era; her mission is to prevent humanity from the perils of total normality and complete conformity! Rist will also launch a new commission in the galleries alongside a favourite work that has won her copious awards and international acclaim.——————————————————————————–AUGUSTWorld Firefighter GamesUp to 5,000 international Fire Fighters and their families arrive in Liverpoolto participate in more than 60 individual events at venues across Merseyside. www.worldfirefightersgames.com.Major Theatrical eventAnglican CathedralMajor theatrical event at the Anglican Cathedral. An Everyman and Playhouse production.Black Star LinerJamaica StreetLiverpool’s first dedicated home for black music. The launch will herald a month-long festival around its Jamaica Street base, including a block party and carnival, celebrating Liverpool’s Caribbeancommunity. A Loveliverpool project.Mathew Street Music FestivalCity centreLegendary August Bank Holiday music festival, which annually attracts more than 350,000 revellers to multiple music stages across Liverpool city centre.CreamfieldsHaltonMuch-loved outdoor dance festival.SEPTEMBERSir Simon Rattle conducts the Berlin PhilharmonicPhilharmonic Hall(04/09/08) The city-born classical music superstar returns to his home-town with the orchestra with which he is Chief Conductor and Artistic Director. One of only two UK dates.British Association Festival of ScienceThe Big BiennialLiverpool’s fifth International Festival of Contemporary Art. Dubbed ‘the Big Biennial’, the 2008 festival will feature even more new commissions and will include the 50th anniversary of the John Moores exhibition of contemporary painting at the Walker Art Gallery.Liverpool Live 2008Bluecoat and city centre locationsBluecoat will organise an extensive live art programme, Liverpool Live, during the Biennial both at Bluecoat and across the city. Launched by a high profile public event, Liverpool Live will comprise interventions, indoor performances, film screenings and more by some of the leading UK and international artists working in their field.Vasily Petrenko opens the Royal Liverpool Philharmonic Orchestra 08/09 season.Philharmonic HallVasily Petrenko’s third season as Principal Conductor. The RLPO’s 08/09 season includes more premieres of works commissioned for 2008 from many of today’s leading composers.Festival of British MusicPart 2Philharmonic HallHonda F4 Powerboat LiverpoolGrand PrixWaterfrontThe UK’s fastest offshore powerboat championships.Hope Street FestivalHope StreetMusic, film, dance, theatre, poetry, talks and tours, plus a Farmers’ Market and food and wine at venues and local restaurants showcase the vibrancy and creativity around the City’s designated ‘cultural quarter’.Fiesta LatinaCity wideA week of Latino music and dance.Finale of the Tour of BritainBritain’s leading professional cycling race reaches a nail-biting climax in Liverpool city centre. This will be the first time the tour has finished outside of London. www.tourofbritain.co.uk.——————————————————————————–OCTOBERSir Simon Rattle conducts the Royal Liverpool Philharmonic OrchestraPhilharmonic HallClassical music superstar and one of the Liverpool Phil’s ‘Artists Laureate 2008′ (with Vladimir Ashkenazy) returns to the concert hall where he began his music career. Includes premiere of a new composition by Australian Brett Dean, of whose work Simon Rattle is one of the leading interpreters.RIBA Stirling PrizeArena and Convention Centre LiverpoolThe Oscars of British Architecture. The RIBA Stirling Prize for Architecture - broadcast live on Channel 4 from the newly opened Arena and Convention Centre Liverpool, on October 11.Eric’s -The MusicalThe Everyman, Hope StreetNew musical production that tells the witty and inspirational tale of the small Mathew Street underground club that sparked a cultural revolution. By Mark Davies in collaboration with Pete Wylie.Liverpool Irish FestivalVarious Liverpool venuesCelebration of Irish culture.Black History MonthVarious Liverpool venuesHalloween Lantern CarnivalSefton ParkSpell-binding procession of unique, beautifully crafted hand-held lanterns through one of Liverpool’s most beautiful parks.NOVEMBERShipping LinesUniversity of LiverpoolLiterary festival featuring Seamus Heaney, Jorie Graham, Doris Lessing, Monica Ali, Roger McGough, Melvyn Bragg, Philip Pullman, and Paul Farley. The festival will include readings and poetry recitals as wellas ‘in conversation’ events and workshops.DadafestVarious north west venuesThe largest celebration of disability and deaf art in the north west, bringing together internationally acclaimed artists and home-grown talent.HomotopiaVarious Liverpool venuesGay, lesbian and transgender festival presenting theatre, dance, music, cabaret, club nights, art, film and talkfests.Liverpool Music WeekCity centre venuesThe best of up-and-coming, signed and unsigned bands perform in venues across the city centre. For more information go to www.liverpool08.com

Children’s Initiative Reinforces Healthy Eating Habits

 

I congratulate the new President of the Irish Hotels Federation for the “Food for Kids” initiative that he has just launched . As the father of two children I am only too aware of the very limited and unhealthy food offered to children in our hotels and restaurants . The standard choice of chicken nuggets ,sausages,fish fingers ,all deep fried and all served with chips ,must become a thing of the past . The healthy menu suggestions given to members by the IHF  would appeal to my children and are all interesting and attractive options .

The initiative, which promotes more choice for parents, is the first nationally coordinated campaign of its kind in Europe. The IHF will provide chefs with healthy preparation guidelines along with a range of nutritious ‘Family Friendly Menus’ seasonally augmented in-line with the availability of fresh produce.

In partnership with independent dietitian Margot Brennan, the initiative will see the roll-out of a comprehensive range of menu options across participating hotels and guesthouses from May 2008 onwards. With an estimated 300,000 children now overweight or obese in Ireland1, the ‘Family Friendly Menus’ will offer parents fun, interesting and healthy meals that reinforce healthy eating habits with an optimum balance of proteins, carbohydrates and nutrients.

In 2008, Irish hotels and guesthouses will prepare over five million meals for children, providing a significant opportunity to promote healthy eating among their younger guests. Coordinated and supported by the IHF, participating premises will help to address the pressing health issue of childhood obesity by delivering nutritious meals that are tasty, attractive and fun for children.

The healthy eating guidelines will promote:

  • Eliminating salt in preparation and cooking
  • Offering alternatives to chips
  • Using ‘real potatoes’ to make homemade chunky chips with no added salt
  • Using vegetables & fruit more imaginatively
  • Increasing the use of whole-wheat and oats.
  • Providing less fried foods
  • Increasing the fibre content in children’s food
  • Ensuring a child-friendly presentation of food
  • Providing fish, chicken and meat that are nutritious and not processed.

The IHF stated that it hoped that this initiative will play a role in addressing alarming national statistics which include:

§         11.6% of Irish girls aged 5–12 years are overweight while 13% are obese

§         10.5% of Irish boys aged 5–12 years are overweight while 9.2% are obese

§         40% of Irish children exceed the recommended maximum of energy intake from fat.

§         61% of children did not consume enough fibre.

The IHF stated that hotels and guesthouses participating in the initiative will display a symbol so that parents can also make an informed selection on the property they choose to have family meals in. The IHF represents over 1,000 hotels and guesthouses throughout the country. Its members employ 60,000 staff.

I will be encouraging all our hotels to look at improving the children’s menu’s that we offer to include some of the suggestions outlined in this initiative .

For more information visit www.ihf.ie

By Simon Binns Crain’s Manchester Business

www.crain.com

Manchester’s serviced apartment sector is growing and now boasts the biggest range in the UK outside of London, according to a new report from agents Savills.

The capital leads the way by some distance, with 5,200 units. However, Manchester currently has 338 units followed by Birmingham (258), Leeds (143), Bristol (125), Edinburgh (207) and Cardiff (42).

Serviced apartments in Manchester city centre include The Place, near Piccadilly Station, and Days Inn and Premier Apartments, both in the Northern Quarter, and new developments such as BSC Group’s Issa Quay on Dale Street are expected to come onto the market soon.

The Savills report claims that income returns for serviced apartments have outperformed the residential investment sector, averaging 4.4 per cent over the last three years, compared to 3.7 per cent for the private rented sector. The report predicts this trend will continue in 2008 with similar income returns of between five and 5.5 per cent.

Adrian Archer, director of Savills hotels division, said branding would be key to raising the profile and appeal of the sector. “This can open the sector up to new sources of demand, such as new international markets and the leisure sector. This could drive further expansion.” Further supply would also depend on developers coming into the sector, the report said.

“Past investment performance and its exclusion from affordable housing requirements makes this sector attractive to developers,” said Archer. “It also gives them the option of selling units back onto the private residential market at a later date realising any potential future uplift in values. This has become increasingly attractive in markets suffering an oversupply, combined with thinning demand for city centre flats.

“But if developers want to get maximum value from their scheme they should be looking to get an operator on board at an early stage”.

Mark Hiscock is general manager at Premier Apartments Manchester, on Shudehill. He said that some business travellers prefer the home-from-home feel of a serviced apartment when on business travel.

“A lot of our customers have stayed in hotels before but like the extra space and flexibility of serviced apartments,” he said. “People often like to have a bit of independence when they are travelling for business. We have a reception if people need to contact us, but some people like to be left alone and want a more hands-off approach.”

The room rate at Premier Apartments is £90 for a one-bedroom flat, but it can increase to £200 on a busy night. “Some times are busier than others — conferences season and Manchester United fixtures are the busiest time,” he said.

“During the week, our customers are predominantly corporate. We have quite a few regulars who will stay Sunday to Thursday or Monday to Friday. We also have long-stay relocations or assignments. Some stay for as long as three months.

Photo: Patrick de-Peuter PremGroup Benelux and france, Peter Crauwels Holiday INN Hasselt and Jim Murphy MD PremGroup.

We had a superb night last Thursday, 24th April, celebrating many talented people among the PREM Group team, and our most successful property performances in 2007. Our every day goal in PREM Group is to exceed our customers’ expectations by empowering a committed team of people to work creatively and ethically for the benefit of all our stakeholders.All our winners achieved this in 2007. The night began with a bang – actually, quite a lot of bangs, courtesy of two wonderful Macnas drummers, who, with the assistance of superstar Macnas Bono, led all 84 guests to the Galvia Suite in superbly festive fashion. All 29 ‘People of the Year’, representing properties from Ireland, UK, and Benelux & France, received their certificates to a standing ovation from their GMs, Directors and head office colleagues. Following a superb meal, a raffle took place for Beyond the Moon, raising €736. Eyebrows were raised when Patrick de Peuter, Managing Director for PREM Group Benelux France drew Betty Houben’s ticket – Betty being the Sales and Marketing Manager for PREM Group Benelux France!! The long, anxious wait for General Managers and their People of the Year, came to an end straight after the meal. Gareth O’Callaghan, well known national and local DJ, and our Master of Ceremonies for the night introduced the awards. The atmosphere was tense as Jim and our Regional heads each took their turn on the stage to announce the 7 popular award winners.

And the winners are……

PREM Group Person of the Year 2007 Benelux and France – Aline Malle from Holiday Inn Calais.

PREM Group Person of the Year 2007 Ireland – Viorica Sirbu from Days Inn Talbot Street.

PREM Group Person of the Year 2007 UK – Lucy Clarke from Premier Apartments Liverpool .

PREM Group Property of the Year 2007 for Benelux France - Holiday Inn Hasselt.

PREM Group Property of the Year 2007 for UK - Premier Apartments Birmingham

PREM Group Property of the Year 2007 for Ireland - Days Hotel Galway

Overall Property of the Year 2007 – Days Hotel Galway

Siobhan Burke, General Manager of Days Hotel Galway, accepted the beautifully engraved Dublin Crystal vase on behalf of her own team in the hotel, whom, she says, work so hard every day to make Days Hotel Galway the success it is. Not a person in the room could deny the true and genuine gratitude she expressed to her team. What was superb is that every one of us attending the award experienced an exceptionally high level of friendliness and service from the winning team on that night. Well done Siobhan and the Days Hotel Galway team!! It’s difficult to capture the atmosphere on the night in words, but the above mentioned Betty Houben, did come up with something that came close – the night was neither over the top, nor understated, it was warm – and she was right, one looking in on the night, who didn’t know us, might be surprised to learn we were a group of colleagues together on a company night, rather than a group of friends purposely sharing some time together – the atmosphere was warm. The celebrations continued until late into the night, supported by the fantastically talented ‘Manilla Strings’,a trio capable of constantly surprising the audience with their breadth of repertoire!!! Roll on next Year’s awards . Edited photos to follow shortly!